CONVERGED BILLING SOLUTION
major North American carrier is moving to a converged
offering. To maintain its leadership in the market,
the company has embarked on a multi-year product
development effort to create a bundled offering of
fixed-line voice, IPTV, data and wireless.
The Amdocs billing platform is
being used for this converged offering with substantial
client came to
to reduce their dependence on the billing vendor.
was retained to assist the client’s development manager in
reducing the level of defects. This was accomplished by
providing a team of Amdocs specialists to provide
technical support for the development, QA and release
the initial 9-month engagement, the team reduced the
defect level from over 100 defects per day in the
production version to zero defects.
To accomplish this result,
drew on global resources to provide a team with both
development and analytical skills.
team was co-located with the client’s development team
and functioned in an integrated effort. This provided
knowledge transfer and supported the client’s effort to
manage the Amdocs development effort.
This partnership has yielded high quality code that is ready
to integrate into the production system. The client was
particularly pleased by the seamless integration of the
Alliance consulting team into his group.
The client is able to be far more
effective in managing the development process with the
vendor and internally.
Significant knowledge transfer has
occurred from the
team to the client’s staff.
To quote our client directly: “Alliance
has become a critical success factor for the group.”
will help this client maintain competitive leadership and
faster deployment of this industry-leading converged
maintains expertise in major billing system platforms
currently deployed globally.
Our experience with the Amdocs platform has been
continuous since 1996.
To discuss you billing migration
strategy or to arrange a billing strategy review, please
call our President, Richard McFarlane, at (847) 782-1500.