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Billing
Since our
inception in 1994, Alliance has focused on the telecom
industry with a special focus on billing systems support
and operations system support. We offer the
following services in our Billing Practice:
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System
Selection
Selecting
a brand new system or replacing an existing one is a
multi-million dollar decision with broad implications
for your IT budget and structure. The best system for
your business will ease the process of implementing new
products for your business, and your ability to track
and improve your revenue flows.
Case
Study
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Systems
Integration
When we
started Alliance in 1994, systems integration was a
relatively simple matter of ensuring that voice call
records made it from the switch to the bill.
Today, carriers have a complex ecosystem that involves
integration to many more network and IT elements, along
with interfaces to multiple third-party partners.
Case
Study
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Systems
Conversions
In
telecom, change is the only constant. You may have
just acquired another carrier and need to convert them
to your platform; your vendor may be exiting the
business; or, your system no longer meets your business
requirements. In every instance, systems
conversions are complex projects requiring strong
technical and functional expertise. Alliance has
managed conversions to and from systems in operation
around the globe. We provide deep knowledge at
both the functional and data levels of your project.
Case
Study
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Converged
Services
As
profit margins on voice services continue to decline,
the race is on for carriers to offer triple-play or
quad-play services, using their own networks or through
partnerships. Integrated billing is critical to
this offering.
Case
Study
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Process
Improvement
Alliance
focuses on process improvements in both business process
and software development life cycle processes. On
the business side, a requirement from your marketing
team may have far reaching implications in areas such as
customer support, point of sale or bill rendering.
On the software development side, ensuring that you have
implemented best practices for requirements gathering,
project prioritization, and testing can make or break
your ability to deliver what the business requires.
Case
Study
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