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Consultants
listed below will be available for new project during the
next 45 days, some may be available now. Contact your Account Manager or the person listed below to
discuss your consulting needs, or any consultant shown.
CHERYL
BRASHER
Cheryl
Brasher is an enthusiastic Senior Project Manager with over
10 years of experience in leading skilled teams through
the project life cycle phases–analysis, design,
development, integration and final testing, implementation
and post production in web and software development.
This includes having Project Management and Release
Management experience within the telecommunications
vertical having worked at Qwest, AT&T Broadband, and
Northpoint Communications.
She is a diversified Senior Project Manager and an
excellent communicator, who can identify, analyze and
solve problems to meet corporate objectives, increase
stakeholder and client satisfaction, and control costs,
with emphases in:
· Project
Management
· Release Management.
·
Team Leadership and Development
· Client
and Vendor Management
· Offshore Development
· Risk Management
· Change Management
· Process Improvement
RELATED ACCOMPLISHMENTS:
Qwest
Information Technologies
Lead
IT Project Manager
· Defined
and conducted POCs to test the performance on in-memory
databases as part of the Service Oriented Architecture
strategy and the viability of implementing a signal
sign-on policy across the business functions.
· Managed
project
to remove Kapow clipper and replace with web services for
several backend applications.
· Used
Caliber, MS Office, MS Project, MS SharePoint, MS Visio,
Planview.
Qwest
Information Technologies
Release
Manager / Lead Project Manager
· Improved
wholesale
customer ordering service with the deployment of the $2
million web-based Customer Request Management (CRM)
application allowing wholesale customers to purchase
additional service and for Qwest to track and procure
orders faster, reducing unnecessary delays.
· Led
a
team to complete the analysis, development, testing and
implementation of three releases to two in-house retail
applications with budgets of $50,000 to $200,000. New
functionality was added to improve overall application
performance by 70%.
·
Improved user
connectivity and performance of the retail-ordering Oracle
database by moving to an IBM NUMA-Q system. Approximately
4500 users access this database.
· Used CMM,
QMO/QMS, XP, MS Access, MS Office, MS Project, MS Project
Server, MS Visio, PVCS Tracker, Test Director.
AT&T
Broadband
Project
Manager
· Analyzed
and developed the Business Need Statement and the
Functional Requirement Specification for an XML interface
between the High Speed Data provisioning system and
CSG’s billing system.
· Investigated
and documented the reports requirements in
preparation for the transition from ICOMS billing system
to CSG billing system.
· Used
MS Access, MS Office, MS Project, MS Visio.
Northpoint
Communications
QA
Project Manager
· Managed
a team of four people to develop test plans and test
cases, set up test environments, and test critical
In-house billing applications, including EDI systems, Web
forms, pre-qualification, Portal (billing), and an
in-house back office ordering system.
· Used
MS Access, MS Office, MS Project.
Janus
Capital Group, Inc.
Project
Manager Consultant
· Conducted
a series of readiness assessments and technology
proof of concepts (POCs) to move to Windows 7, Office
2007, and IE8
· Managing
the upgrade of 2000 workstations to MS Office
2007and Internet Explorer 8 (IE8) on XP
· Used
MS Office, MS Project, MS SharePoint, MS Visio,
Project Portfolio Server
United
Launch Alliance
Project
Manager
· Improved
overall company awareness by working with
functional areas–human capital management, supply chain
management, IT and finance–to identify, develop and
publish over 125 communications about critical changes
such as time keeping, processes and procedures and payroll
for the implementation of the new SAP implementation.
Created and published a bi-monthly ERP newsletter for
general ERP project updates.
· Generated and presented periodic dashboard
metrics to senior management.
· Used MS Office, MS
Project, MS SharePoint, MS Visio
Aurora
Loan Services, Lehman Brothers
Senior
Project Manager
· Guided
a team of eight through all phases of the project life
cycle-analysis, design, development, testing, delivery and
post-production support - of all reporting components to a
new loan origination system. Eighty-six critical
day-1 Crystal reports and an additional 47 day-30 reports
were deployed.
· Implemented
a change management process to track and manage 94 change
requests to the project scope.
· Worked
with the business units to design, develop, test and
implement seven monthly enhancement releases to the
mortgage web applications.
· Developed and reported dashboard metrics to
senior management.
· Used
ALS’ SDLC, MS
Access; MS Office, MS Project, MS SharePoint, MS Visio,
Jira
Microsoft
Business Solutions
Program
Manger / Project Manager
· Deliver
eight quarterly service releases to the FRx
Reporter financial application that interfaces with 40
general ledgers as well as four quarterly service releases
to the forecasting application, thus reducing the overall
number of user-reported issues by 80%. Used both Microsoft
and Agile Scrum project development life cycles.
· Provide a new interface between a proprietary
general ledger database and the FRx Reporter application,
increasing potential revenue.
Coordinated all activities between the client,
account manager, analysts, developers and testers to
ensure the client’s expectations were met.
· Localize the FRx Reporter application to
four languages, including coordinating the development and
test activities by a third-party vendor and final testing
with in-house testers to improve marketability.
· Used
Agile with Scrum, MS Access, MS Office, MS Project, MS
Project Server, MS SharePoint, MS Visio, PVCS Tracker,
Test Director, Visual Studio 2005 Team System (VSTS)
PROFESSIONAL
EXPERIENCE:
Janus
Capital Group, Inc.
02/10 – 03/11
Project Manager
Consultant
Qwest
Communications, Inc. 08/09 –
01/10
Lead IT Project Manager Consultant
United Launch Alliance, Centennial, CO 02/08 –
04/09
Project Manager (Communication) Consultant
Aurora
Loan Services, Lehman Brothers, Littleton, CO
05/07 – 01/08
Senior Project
Manager
Microsoft
Business Solutions, Denver, CO 04/04 –
04/07
Program
Manager
03/06 – 04/07
Project
Manager
04/04 – 04/06
Trip
Network, Inc., Denver, CO
03/03
– 12/03
Project Manager Consultant
AT&T
Broadband, Denver
04/02 – 10/02
Project Manager Consultant
Qwest
Information Technologies, Denver, CO 04/00 –
04/02
Lead Project
Manager
04/01 – 03/02
Release
Manager
Consultant
04/00 – 03/01
Northpoint
Communications, Inc., San Francisco, CA 09/99 –
01/00
QA Project Manager Consultant
Charles
Schwab, Inc., San Francisco, CA
09/99 – 08/99
Project Manager
Consultant
American
Express Bank, Ltd., Poole, England
04/04 –
04/07
Project Manager Consultant
TECHNICAL
EXPERTISE:
·
Methodologies:
Agile,
CMM, Method/1, PMBok, QMO/QMS, RUP, XP, and SSADM
·
Applications: Jira,
MS Office, MS Project & MS Project Server, MS
SharePoint, MS Visio, Project Master (AS400), PVCS
Tracker, Test Director, Vantage, Visual Studio 2005 Team
System (VSTS)
·
Operating Systems: Windows
XP and Vista
·
Programming Languages: HTML, XML
EDUCATION:
·
Bachelor of Science – Civil Engineering, University of Colorado
·
Certified Agile Serum Master
·
Foundations of Project Management Workshop
·
Member of Project Management Institute (PMI)
DOUGLAS
WELLS
SUMMARY:
Mr.
Wells is a Senior Program/Project Manager (PMP
and ITCPM- Information Technology Certified Project
Manager) with over 20 years of experience managing full
lifecycle Broadband, Telco, and IT projects for clients
including Telenet, AriaWest, Telewest, Singapore
Cablevision, UPC (Netherlands, Poland, Czech Republic,
Hungary, Slovakia, Romania), Windstream,
CBeyond, US West, Comcast, Cox, Time Warner, TELUS, and
the State of California.
His background includes:
· 20+ years experience in solution development,
delivery, and support leadership roles
·
Strong track record of building and leading teams
that deliver
·
Full-lifecycle product development and delivery,
full-lifecycle solution development and delivery, and
system integration
·
15+ years of vendor management experience
·
Project Management Methodology - Waterfall and
agile
· While at Comcast, managed the integration (both
technical and business) of ten small independent cable
operators into a single regionally controlled Comcast
operation
RELATED ACCOMPLISHMENTS:
NetCracker Technologies
Client: TELUS
(10 Months)
Project Manager
NetCracker
is a provider of IT solutions, with strong solutions for
Device Management, Network inventory and Service
Fulfillment & Assurance. NetCracker was recently
purchased by NEC.
As TELUS
expanded, it had to change its architecture because it
realized it did not have the visibility it needed across
data stores and processes. Thorough analysis showed that
it would be more expensive to integrate next-generation
OSS elements and keep the basic OSS architecture intact
than to retire old systems gradually and replace them with
an integrated approach to customer and service management.
TELUS then chose NetCracker Technology for the inventory
and provisioning components of its next-generation systems
infrastructure.
TELUS
was driving to deploy triple-play services including
voice, DSL broadband and IPTV in the residential market,
which meant rethinking its support systems and processes.
In that space there is an expectation of up-to-the-minute
internal information.
This
project was part of a larger transformation program at
TELUS, which included the implementation of the Amdocs
billing platform and engaging
NetCracker for its inventory and fulfillment components.
These applications replaced the legacy fulfillment systems
and integrated with service activation, network management
and billing applications.
Instead of installing technology first and
designing processes that work with the technology, a
forward-looking set of processes was developed and then
technology was deployed to support those processes.
Pacific
Crest Technology Client:
Windstream
(19 Months)
Program
and Projects Manager
Pacific
Crest Technology is a software development and
applications company recently acquired by Prodapt.
Windstream is an ILEC who has made several
acquisitions over the past 5 years and has the former
Alltel fixed line at its core.
In
2006, as a cost cutting measure, Windstream outsourced OSS
and BSS support and development to PacificCest Technology
(15% US, 85% India). At the end of the 12 month migration,
PCT was supporting Windstream’s entire Operations
Support & Readiness, Fulfillment, and Assurance suite
of applications. These
applications included Oracle (Metasolv) ASAP/ MSS/NM,
Motive HDM, Internally Developed DSL Fulfillment Solution,
Service Director, Remedy, NeteXpert and many others.
Support for product launches and service
enhancements continued throughout the migration.
Jacobs
Rimell
Client: Comcast
(15 Months)
Solution
Delivery Program and Project Director (US Operations)
Jacobs
Rimell was a leading provider of OSS provisioning software
for cable, ISP, wireless and Telecommunications companies.
Jacobs Rimell was purchased by AMDOCS in 2009.
Comcast
contracted Jacobs Rimell to help simplify and speed the
delivery of new video, voice and data services to
customers. When the deployment of the Jacobs Rimell
Service Provider Operating System was complete, it served
as a provisioning foundation (Bedrock) for all of
Comcast's service offerings. By providing a single,
unified integration point via the Jacobs Rimell platform,
Comcast could simplify and enhance the experience of
ordering a bundled service offering. Databases, billing,
and other pertinent information are combined across
multiple platforms to create a seamless customer
experience: video, high-speed Internet access,
voice-over-IP telephony, e-Commerce, games, communities
and content personalization.
The
successful delivery of this solution increased Comcast’s
speed to market, reduced operational costs and decreased
capital expenditure while improving customer satisfaction.
Comcast
(Employee - 7 years)
Comcast
is one of the nation’s leading providers of
entertainment, information and communication products and
services to residential and commercial customers. As of
Dec. 31, 2008, Comcast Cable served approximately 24
million video customers, 15 million high-speed Internet
customers, and more than 6.5 million phone customers in 39
states and the District of Columbia. Comcast’s content
networks and investments include E! Entertainment
Television, Style Network, Golf Channel, VERSUS, G4, PBS
KIDS Sprout, TV One and 10 regional sports networks as
well as Comcast Interactive Media and Comcast-Spectacor
Director, Billing Operations (IS) and Project Management
03/00-03/04
Director
(Systems and Processes)
03/98-02/00
Program/Project
Manager
04/97-03/98
EDUCATION/TRAINING:
University
of Phoenix - Business Management coursework
Linfield
College - Information systems Management coursework
San
Jose City College / American River College - general
engineering
CREDENTIALS:
PMP
- Project Management Professional, Project Management
Institute
ITCPM
- Information Technology Certified Project Manager, PMLG
ROBERT
MARONEY
SUMMARY:
Mr.
Maroney
is an experienced Technical Manager with over 30 years of
experience working in AT&T (laid off in March 2010).
He is skilled in Computer Telephony as well as IT Data
Center Operations and Product Development. His
background includes:
· Supervisory
Skills:
Has over 18
years of experience managing/leading teams of 2 to
25 members
.
· Data
Center/Lab Experience:
Managed Specialized Services Lab (multiple
locations) for over
15 years. Also supervised at various Enterprise Data Centers across state
(Long Wharf, 310 Orange, Meriden CSC) Infrastructure of MS
and UNIX Servers as well as Cisco Network elements.
Facilitated the building of the SNET Lab / Data Center.
·
Proof
of Concept: 15+ years of experience. Led specialized services team
in developing new products and services. This was an
R&D Organization that built
and tested new concepts and designs including VoIP, Fraud
and Validation.
· Building
Scripts:
2+ years of experience – Robert has built scripts in
almost every group he has worked with at ATT.
Most recently, he built scripts that auto loaded
new central office switches into the off-board LIDB.
· Red Hat Linux: 5+ years (as system admin). Configure, Installs and
Patch Mods.
· Websphere:
2+ years working with the application building middle
ware
· Tivoli
Access Manager:
Familiar with and have used it in the past as the
authentication tool for the Web applications.
· Oracle
and SQL: Both are products Robert has worked with for years in
AT&T. He was a database administrator for over 5 years.
· LDAP:
Robert
has used Active Directory, which is an LDAP and also in
Web applications
· Possesses excellent communication skills and
strong technical abilities
· Strong Ability to motivate a team and insure all
projects are completed on time and budget.
RELATED ACCOMPLISHMENTS:
AT&T Services, New Haven, CT
Senior
Technical Security Manager - Global Case Management Team
· Audited all systems to insure compliance on a
quarterly basis. Re-mediate any potential issues or
threats.
· Researched threats from multiple security sites
and make decisions on impact on AT&T Network
(Specialty: Oracle, SQL, TAM, WebLogic and Websphere
Products.
· Coordinated Global Case Security Threats; Manage
and lead CSO Team (8 direct reports).
·
Acted as liaison between IT and upper CSO
management levels; Quarterly presentations.
· Instituted “Risk Assessment Policies” with
regards to Enterprise system vulnerabilities.
· Implemented new Reporting/Audit tools to support
network infrastructure and Insure compliance of corporate
standards within security thresholds.
· Coordinated and managed yearly disaster drills
involving CSO, IT and Network Personnel.
· Met with FBI and State departments to discuss
status of infrastructure threats and prevention.
AT&T
Wholesale, New Haven, CT
Technical
Director of IT Wholesale
· Managed design and implementation of Enterprise
(Wholesale DG Dept.) Data Center Infrastructure as well as
Central Office Locations.
· Led Project Management development Team on new
services and products. (SDLC, Waterfall).
·
Acted as Administrator of Wholesale Enterprise
Systems and Web Applications.
· Responsible for hardware development /
installation, migration and network fiber channel
provisioning and testing.
· Responsible for the forecasting and planning of
budget.
· Performed Enterprise Server Backups (Symantec Net
backup) and maintenance of databases.
· Produced technical methods and procedures.
· Provided Operations support and maintenance for
enterprise data storage and recovery.
· Led migration team in
Wholesale for fiber channel networking.
SNET
- Diversified, Meriden, CT
UNIX
System Administrator
· Setup and administered more than twenty Sun and
Linux Workstations.
· Composed and Utilized “scripting” to automate
testing procedures.
· Maintained security (TAM and Kerberos) for all
servers and client workstations.
· Responsible for traffic generation / testing as
well as production backups and data storage.
· Acted as Database Administrator for MasterCard
Validation (Oracle 7.3.X).
· Administered SNET INTERNET and NEWS Servers.
· Developed and configured SPARC-20 Server to provide NEWS Server for
SNET Diversified Employees.
AT&T
- Additional Positions & Responsibilities:
· Managed Computer Operations (25 direct reports
· Coordinated and led instruction (training classes)
for Mainframe Training
· Directed the various vendors on upgrades, troubles
and installs
· Directed Change Control Meetings for all of ITC
· Coordinated physical planning for mainframe/DASD
· Developed, coordinated and installed the first LAN
at SNET
· Utilized Novell Certification for Netware 2.0 and
3.0 Software
· Certified Novell System Engineer
· Supervised staff of 40+ bargaining unit employees
· Coordinated cut over STK Silo System (cost savings
1.2 million)
PROFESSIONAL
EXPERIENCE:
AT&T
Services, New Haven, CT
Senior Technical Security Manager
04/08 –
03/10
Technical Director of IT Wholesale
07/94 – 04/08
SNET
- Diversified, Meriden, CT
03/93 – 09/95
UNIX System Administrator
AT&T
1973 – 1995
Additional
Positions & Reponsibilites
EDUCATION:
BA,
Business Management
Sacred Heart University, Fairfield, CT
PROFESSIONAL
LICENSES, ACCREDITATIONS & MEMBERSHIPS:
·
Netware System Manager
·
A+ Certification
·
MS Project (SDLC, RAD and waterfall
methodologies).
·
Bell Core Signaling System 7 - Operations
·
LTI
- x.25 Protocol.
·
SUN
- Solaris System Administration
·
EMT /
Firefighter
·
Member
of National / Connecticut Chapters of InfraGard (FBI).
·
Member of Association of IT Professional
·
Member of Information Security Networks
·
SUN/Oracle
Database Administrator
DAVID
RIZZO
SUMMARY:
Mr.
Rizzo is Senior Consultant with over 15 years of
experience in Billing and Billing usage Analysis with 6+
years of experience working with CABS Billing. He
has provided expertise for clients including Insight
Communications, TeleSciences (now Ventraq) Comcast,
Lucent, Teleport Communications Group (AT&T Local),
and Bellcore (now Telcordia).
While
at Comcast, Mr. Rizzo was responsible for the installation
and maintenance of the CABS systems. This
included the management and validation of the circuit
inventory from several carriers (Verizon, ATT) providing
Comcast with expanded data and voice capabilities outside
the Comcast network footprint as well as facilities to
Interconnect Carriers.
Mr.
Rizzo also worked at NYNEX and three CLECS, Teleport
Communications Group (AT&T Local), Comcast Business
Communications, and Insight Communications Inc., providing
usage analysis of the Local and Access Data, established
PLU, PIU factors and worked with Legal Departments to
settle contracts and contract disputes. He is an expert in
AMA, working for Bellcore (Telcordia) for 10 years as a
Systems Engineer. His responsibilities at Bellcore
included AMA Format Administrator, author of the
Comptroller’s AMA Format Description (CAFD) and
co-author of the TR1100. Mr. Rizzo is also an expert
in the EMI formats and layouts. During his career Mr.
Rizzo has written requirements to map several different
usage formats to EMI and other proprietary billing
formats. While at TeleSciences, he wrote the requirements
to provide mapping rules for the Windstream Broadworks and
PLEXUS output records into a Unified Record Format (URF).
For this project he provided expertise and analysis to
convert the URF outputs to AMA/EMI Cabs formats for
mediation and billing.
Mr.
Rizzo has represented the interests of multiple companies
as a member of the ATIS Ordering and Billing Forum (OBF)
contributing to the Billing and Record Exchange and the
Next Generation Interconnection and Interoperability Forum
(NGIIF) committees.
PROFESSIONAL
EXPERIENCE:
Alliance
Telecom Solutions
Current
CABS Billing
Specialist
Independent
Consultant
2006 – 2010
Client: Insight Communications
TeleSciences, Inc.
2005 – 2006
Director, Product Management
Comcast
Communications
2001 – 2005
Director of Revenue
Assurance & Billing Operations
Lucent
Technologies
1998 – 2001
Technical Manager
Teleport
Communication Group (TCG) 02/03
– 06/05
Manager of Revenue Assurance
Bell
Communications Research (Bellcore)
07/02 – 01/03
Member of Technical Staff
EDUCATION/TRAINING:
B.S.,
Business Administration
Suffolk University, Boston, MA
Systems
Engineer, Certified
Lucent Technologies
MARCEL
DE LOREAN
SUMMARY:
Marcel
De Lorean has over 20 years of progressive
experience in technology solutions serving multinational
corporations. He
has specific experience in architecting OSS/BSS solutions
requiring integration with existing Telco legacy systems.
Marcel is proficient in understanding Telco operational
and business issues and has provided consulting services
in the architecture of next generation BSS/OSS
environments for telecom carriers. Experience in
this area ranges from recommending solutions to
modernizing legacy applications, designing future Telecom
Wholesale OSS/BSS architecture, and designing and
developing next generation telecom inventory management
and order processing roadmap. He applies sound
leadership, business acumen and effective communications
skills to drive proven outcomes in the business and
technology domains.
PROFESSIONAL
EXPERIENCE:
Alliance
Telecom Solutions
11/09 – Present
Sr. Solutions
Architect
Unisys
New Zealand, Wellington, New Zealand
2006 – 11/08
Sr. Solutions Architect
Qwest
Communications International, Inc., Denver, Colorado
2000 – 2006
Solutions Architect and Design Lead
Hewlett-Packard
Company, Inc. and Agilent
Technologies
1989 – 2000
Sr. Strategic Technology Consultant/Manager
TECHNICAL
EXPERTISE:
Telecom:
-
DSL,
VoIP, Hosting, IP, Wireless, Wireline
Methodologies:
-
Tele-Management
Forum - eTOM, SID, TAM
-
PSA
- Product Service assembly
-
XP
SDLC (Extreme Programming), UML, HTML/DHTML Rapid
Prototyping
Technologies
and Tools:
-
SOA,
J2EE, HTML/DHTML/XML, ESB/Messaging, Web
Services/WSDL, JavaScript, DOM, OOA/OOP
-
SQL,
HP-UX, Oracle, Windows, Windows Servers, MS IIS, .NET,
C++
-
Caliber,
Windows, MS Office, MS Project, Adobe/Macromedia Suite
(Fusion, Dreamweaver), ProVision Enterprise Business
Modeling toolset, Enterprise Architect
Systems:
-
CRM
for Wireless Services Order Entry and Mgmt. (J2EE,
Selectica)
-
COTS
- NetCracker Inventory and Service Order Mgmt.
(cluster environment UX/Oracle/Web Logic), Axiom
AxiOSS IM
-
Legacy
Telco Systems - CRIS, ICMS
-
Proprietary
middleware, BSS and OSS systems
EDUCATION:
Masters
in Information Systems
University of Colorado, Denver, Colorado
Bachelor
of Computer Management Science
Metropolitan State College, Denver, Colorado
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