Consultants listed below will be available for new project during the next 45 days, some may be available now.  Contact your Account Manager or the person listed below to discuss your consulting needs, or any consultant shown.

 

 

CHERYL BRASHER

Cheryl Brasher is an enthusiastic Senior Project Manager with over 10 years of experience in leading skilled teams through the project life cycle phases–analysis, design, development, integration and final testing, implementation and post production in web and software development.  This includes having Project Management and Release Management experience within the telecommunications vertical having worked at Qwest, AT&T Broadband, and Northpoint Communications.  She is a diversified Senior Project Manager and an excellent communicator, who can identify, analyze and solve problems to meet corporate objectives, increase stakeholder and client satisfaction, and control costs, with emphases in:  

·       Project Management 

·       Release Management.

·       Team  Leadership and Development

·       Client and Vendor Management

·       Offshore Development

·       Risk Management

·       Change Management

·       Process Improvement   

RELATED ACCOMPLISHMENTS:

Qwest Information Technologies

Lead IT Project Manager

·       Defined and conducted POCs to test the performance on in-memory databases as part of the Service Oriented Architecture strategy and the viability of implementing a signal sign-on policy across the business functions. 

·       Managed project to remove Kapow clipper and replace with web services for several backend applications.

·       Used Caliber, MS Office, MS Project, MS SharePoint, MS Visio, Planview.  

Qwest Information Technologies

Release Manager / Lead Project Manager  

·       Improved wholesale customer ordering service with the deployment of the $2 million web-based Customer Request Management (CRM) application allowing wholesale customers to purchase additional service and for Qwest to track and procure orders faster, reducing unnecessary delays.

·       Led a team to complete the analysis, development, testing and implementation of three releases to two in-house retail applications with budgets of $50,000 to $200,000. New functionality was added to improve overall application performance by 70%.  

·       Improved user connectivity and performance of the retail-ordering Oracle database by moving to an IBM NUMA-Q system. Approximately 4500 users access this database.

·       Used CMM, QMO/QMS, XP, MS Access, MS Office, MS Project, MS Project Server, MS Visio, PVCS Tracker, Test Director.

AT&T Broadband

Project Manager

·       Analyzed and developed the Business Need Statement and the Functional Requirement Specification for an XML interface between the High Speed Data provisioning system and CSG’s billing system. 

·       Investigated and documented the reports requirements in preparation for the transition from ICOMS billing system to CSG billing system.

·       Used MS Access, MS Office, MS Project, MS Visio.

Northpoint Communications

QA Project Manager  

·       Managed a team of four people to develop test plans and test cases, set up test environments, and test critical In-house billing applications, including EDI systems, Web forms, pre-qualification, Portal (billing), and an in-house back office ordering system.

·       Used MS Access, MS Office, MS Project.

Janus Capital Group, Inc.

Project Manager Consultant

·       Conducted a series of readiness assessments and technology proof of concepts (POCs) to move to Windows 7, Office 2007, and IE8 

·       Managing the upgrade of 2000 workstations to MS Office 2007and Internet Explorer 8 (IE8) on XP 

·       Used MS Office, MS Project, MS SharePoint, MS Visio, Project Portfolio Server

United Launch Alliance

Project Manager 

·       Improved overall company awareness by working with functional areas–human capital management, supply chain management, IT and finance–to identify, develop and publish over 125 communications about critical changes such as time keeping, processes and procedures and payroll for the implementation of the new SAP implementation. Created and published a bi-monthly ERP newsletter for general ERP project updates.

·       Generated and presented periodic dashboard metrics to senior management.

·       Used MS Office, MS Project, MS SharePoint, MS Visio

Aurora Loan Services, Lehman Brothers

Senior Project Manager

·       Guided a team of eight through all phases of the project life cycle-analysis, design, development, testing, delivery and post-production support - of all reporting components to a new loan origination system.  Eighty-six critical day-1 Crystal reports and an additional 47 day-30 reports were deployed. 

·       Implemented a change management process to track and manage 94 change requests to the project scope.  

·       Worked with the business units to design, develop, test and implement seven monthly enhancement releases to the mortgage web applications.

·       Developed and reported dashboard metrics to senior management.

·       Used ALS’ SDLC, MS Access; MS Office, MS Project, MS SharePoint, MS Visio, Jira  

Microsoft Business Solutions

Program Manger / Project Manager

·       Deliver eight quarterly service releases to the FRx Reporter financial application that interfaces with 40 general ledgers as well as four quarterly service releases to the forecasting application, thus reducing the overall number of user-reported issues by 80%. Used both Microsoft and Agile Scrum project development life cycles.

·       Provide a new interface between a proprietary general ledger database and the FRx Reporter application, increasing potential revenue.  Coordinated all activities between the client, account manager, analysts, developers and testers to ensure the client’s expectations were met.

·       Localize the FRx Reporter application to four languages, including coordinating the development and test activities by a third-party vendor and final testing with in-house testers to improve marketability. 

·       Used Agile with Scrum, MS Access, MS Office, MS Project, MS Project Server, MS SharePoint, MS Visio, PVCS Tracker, Test Director, Visual Studio 2005 Team System (VSTS)   

PROFESSIONAL EXPERIENCE:

Janus Capital Group, Inc.                                                           02/10 03/11

      Project Manager Consultant

 Qwest Communications, Inc.                                                     08/09 – 01/10

      Lead IT Project Manager Consultant  

United Launch Alliance, Centennial, CO                                     02/08 – 04/09

      Project Manager (Communication) Consultant

Aurora Loan Services, Lehman Brothers, Littleton, CO               05/07 – 01/08

      Senior Project Manager

Microsoft Business Solutions, Denver, CO                                   04/04 – 04/07

      Program Manager                                                                  03/06 04/07

      Project Manager                                                                    04/04 04/06

Trip Network, Inc., Denver, CO                                                  03/03 – 12/03

      Project Manager Consultant

AT&T Broadband, Denver                                                           04/02 – 10/02

      Project Manager Consultant

Qwest Information Technologies, Denver, CO                              04/00 – 04/02

      Lead Project Manager                                                            04/01 03/02

      Release Manager Consultant                                                   04/00 03/01  

Northpoint Communications, Inc., San Francisco, CA                   09/99 – 01/00

      QA Project Manager Consultant

Charles Schwab, Inc., San Francisco, CA                                     09/99 – 08/99

      Project Manager Consultant

American Express Bank, Ltd., Poole, England                               04/04 – 04/07

      Project Manager Consultant  

TECHNICAL EXPERTISE:

·         MethodologiesAgile, CMM, Method/1, PMBok, QMO/QMS, RUP, XP, and SSADM 

·         ApplicationsJira, MS Office, MS Project & MS Project Server, MS SharePoint, MS Visio, Project Master (AS400), PVCS Tracker, Test Director, Vantage, Visual Studio 2005 Team System (VSTS)

·         Operating SystemsWindows XP and Vista

·         Programming Languages:  HTML, XML

EDUCATION:

·         Bachelor of Science Civil Engineering, University of Colorado 

·         Certified Agile Serum Master

·         Foundations of Project Management Workshop

·         Member of Project Management Institute (PMI)

 

DOUGLAS WELLS

SUMMARY:

Mr. Wells is a Senior Program/Project Manager (PMP and ITCPM- Information Technology Certified Project Manager) with over 20 years of experience managing full lifecycle Broadband, Telco, and IT projects for clients including Telenet, AriaWest, Telewest, Singapore Cablevision, UPC (Netherlands, Poland, Czech Republic, Hungary, Slovakia, Romania),  Windstream, CBeyond, US West, Comcast, Cox, Time Warner, TELUS, and the State of California.  His background includes: 

·       20+ years experience in solution development, delivery, and support leadership roles 

·       Strong track record of building and leading teams that deliver

·       Full-lifecycle product development and delivery, full-lifecycle solution development and delivery, and system integration

·       15+ years of vendor management experience

·       Project Management  Methodology - Waterfall and agile

·       While at Comcast, managed the integration (both technical and business) of ten small independent cable operators into a single regionally controlled Comcast operation

RELATED ACCOMPLISHMENTS:

NetCracker Technologies      Client: TELUS     (10 Months)

Project Manager

NetCracker is a provider of IT solutions, with strong solutions for Device Management, Network inventory and Service Fulfillment & Assurance. NetCracker was recently purchased by NEC.

 As TELUS expanded, it had to change its architecture because it realized it did not have the visibility it needed across data stores and processes. Thorough analysis showed that it would be more expensive to integrate next-generation OSS elements and keep the basic OSS architecture intact than to retire old systems gradually and replace them with an integrated approach to customer and service management. TELUS then chose NetCracker Technology for the inventory and provisioning components of its next-generation systems infrastructure.

TELUS was driving to deploy triple-play services including voice, DSL broadband and IPTV in the residential market, which meant rethinking its support systems and processes. In that space there is an expectation of up-to-the-minute internal information.

This project was part of a larger transformation program at TELUS, which included the implementation of the Amdocs billing platform and engaging NetCracker for its inventory and fulfillment components. These applications replaced the legacy fulfillment systems and integrated with service activation, network management and billing applications.  Instead of installing technology first and designing processes that work with the technology, a forward-looking set of processes was developed and then technology was deployed to support those processes.

Pacific Crest Technology        Client:  Windstream  (19 Months)

Program and Projects Manager

Pacific Crest Technology is a software development and applications company recently acquired by Prodapt.  Windstream is an ILEC who has made several acquisitions over the past 5 years and has the former Alltel fixed line at its core.

In 2006, as a cost cutting measure, Windstream outsourced OSS and BSS support and development to PacificCest Technology (15% US, 85% India). At the end of the 12 month migration, PCT was supporting Windstream’s entire Operations Support & Readiness, Fulfillment, and Assurance suite of applications.  These applications included Oracle (Metasolv) ASAP/ MSS/NM, Motive HDM, Internally Developed DSL Fulfillment Solution, Service Director, Remedy, NeteXpert and many others.   Support for product launches and service enhancements continued throughout the migration.

Jacobs Rimell        Client:  Comcast   (15 Months)

Solution Delivery Program and Project Director (US Operations)

Jacobs Rimell was a leading provider of OSS provisioning software for cable, ISP, wireless and Telecommunications companies.  Jacobs Rimell was purchased by AMDOCS in 2009.

Comcast contracted Jacobs Rimell to help simplify and speed the delivery of new video, voice and data services to customers. When the deployment of the Jacobs Rimell Service Provider Operating System was complete, it served as a provisioning foundation (Bedrock) for all of Comcast's service offerings. By providing a single, unified integration point via the Jacobs Rimell platform, Comcast could simplify and enhance the experience of ordering a bundled service offering. Databases, billing, and other pertinent information are combined across multiple platforms to create a seamless customer experience: video, high-speed Internet access, voice-over-IP telephony, e-Commerce, games, communities and content personalization.  

The successful delivery of this solution increased Comcast’s speed to market, reduced operational costs and decreased capital expenditure while improving customer satisfaction.

Comcast (Employee - 7 years)

Comcast is one of the nation’s leading providers of entertainment, information and communication products and services to residential and commercial customers. As of Dec. 31, 2008, Comcast Cable served approximately 24 million video customers, 15 million high-speed Internet customers, and more than 6.5 million phone customers in 39 states and the District of Columbia. Comcast’s content networks and investments include E! Entertainment Television, Style Network, Golf Channel, VERSUS, G4, PBS KIDS Sprout, TV One and 10 regional sports networks as well as Comcast Interactive Media and Comcast-Spectacor

Director, Billing Operations (IS) and Project Management        03/00-03/04

Director (Systems and Processes)                 03/98-02/00

Program/Project Manager                  04/97-03/98

 

EDUCATION/TRAINING:

University of Phoenix - Business Management coursework 

Linfield College - Information systems Management coursework

San Jose City College / American River College - general engineering

 

CREDENTIALS:

PMP - Project Management Professional, Project Management Institute

ITCPM - Information Technology Certified Project Manager, PMLG

 

 

ROBERT MARONEY

SUMMARY:

Mr. Maroney is an experienced Technical Manager with over 30 years of experience working in AT&T (laid off in March 2010). He is skilled in Computer Telephony as well as IT Data Center Operations and Product Development.  His background includes: 

·       Supervisory Skills:  Has over 18 years of experience managing/leading teams of 2 to 25 members . 

·       Data Center/Lab Experience:  Managed Specialized Services Lab (multiple locations) for over 15 years. Also supervised at various Enterprise Data Centers across state (Long Wharf, 310 Orange, Meriden CSC) Infrastructure of MS and UNIX Servers as well as Cisco Network elements. Facilitated the building of the SNET Lab / Data Center.

·       Proof of Concept:  15+ years of experience. Led specialized services team in developing new products and services. This was an R&D Organization that built and tested new concepts and designs including VoIP, Fraud and Validation.

·       Building Scripts:  2+ years of experience – Robert has built scripts in almost every group he has worked with at ATT.  Most recently, he built scripts that auto loaded new central office switches into the off-board LIDB.

·       Red Hat Linux:  5+ years (as system admin). Configure, Installs and Patch Mods.

·       Websphere:  2+ years working with the application building middle ware

·       Tivoli Access Manager:  Familiar with and have used it in the past as the authentication tool for the Web applications.

·       Oracle and SQL:  Both are products Robert has worked with for years in AT&T. He was a database administrator for over 5 years. 

·       LDAP:  Robert has used Active Directory, which is an LDAP and also in Web applications

·       Possesses excellent communication skills and strong technical abilities

·       Strong Ability to motivate a team and insure all projects are completed on time and budget.

RELATED ACCOMPLISHMENTS:

AT&T Services, New Haven, CT  

Senior Technical Security Manager - Global Case Management Team

·       Audited all systems to insure compliance on a quarterly basis. Re-mediate any potential issues or threats. 

·       Researched threats from multiple security sites and make decisions on impact on AT&T Network (Specialty: Oracle, SQL, TAM, WebLogic and Websphere Products.

·       Coordinated Global Case Security Threats; Manage and lead CSO Team (8 direct reports).

·       Acted as liaison between IT and upper CSO management levels; Quarterly presentations.

·       Instituted “Risk Assessment Policies” with regards to Enterprise system vulnerabilities.

·       Implemented new Reporting/Audit tools to support network infrastructure and Insure compliance of corporate standards within security thresholds.

·       Coordinated and managed yearly disaster drills involving CSO, IT and Network Personnel.  

·       Met with FBI and State departments to discuss status of infrastructure threats and prevention.

AT&T Wholesale, New Haven, CT

Technical Director of IT Wholesale 

·       Managed design and implementation of Enterprise (Wholesale DG Dept.) Data Center Infrastructure as well as Central Office Locations.

·       Led Project Management development Team on new services and products. (SDLC, Waterfall).  

·       Acted as Administrator of Wholesale Enterprise Systems and Web Applications.

·       Responsible for hardware development / installation, migration and network fiber channel provisioning and testing.

·       Responsible for the forecasting and planning of budget.

·       Performed Enterprise Server Backups (Symantec Net backup) and maintenance of databases.  

·       Produced technical methods and procedures.

·       Provided Operations support and maintenance for enterprise data storage and recovery.

·       Led migration team in Wholesale for fiber channel networking.

SNET - Diversified, Meriden, CT

UNIX System Administrator

·       Setup and administered more than twenty Sun and Linux Workstations. 

·       Composed and Utilized “scripting” to automate testing procedures.

·       Maintained security (TAM and Kerberos) for all servers and client workstations.

·       Responsible for traffic generation / testing as well as production backups and data storage.  

·       Acted as Database Administrator for MasterCard Validation (Oracle 7.3.X).

·       Administered SNET INTERNET and NEWS Servers.

·       Developed and configured SPARC-20 Server to provide NEWS Server for SNET Diversified Employees.  

AT&T - Additional Positions & Responsibilities:

·       Managed Computer Operations (25 direct reports

·       Coordinated and led instruction (training classes) for Mainframe Training  

·       Directed the various vendors on upgrades, troubles and installs

·       Directed Change Control Meetings for all of ITC

·       Coordinated physical planning for mainframe/DASD

·       Developed, coordinated and installed the first LAN at SNET  

·       Utilized Novell Certification for Netware 2.0 and 3.0 Software

·       Certified Novell System Engineer

·       Supervised staff of 40+ bargaining unit employees 

·       Coordinated cut over STK Silo System (cost savings 1.2 million)  

 

PROFESSIONAL EXPERIENCE:

AT&T Services, New Haven, CT                                

      Senior Technical Security Manager                         04/08 03/10

      Technical Director of IT Wholesale                         07/94 – 04/08

 SNET - Diversified, Meriden, CT                                03/93 – 09/95

      UNIX System Administrator

 AT&T                                                                         1973 – 1995

      Additional Positions & Reponsibilites 

 

EDUCATION:

BA, Business Management

     Sacred Heart University, Fairfield, CT

PROFESSIONAL LICENSES, ACCREDITATIONS & MEMBERSHIPS:

·         Netware System Manager 

·         A+ Certification

·         MS Project (SDLC, RAD and waterfall methodologies).

·         Bell Core Signaling System 7 - Operations

·         LTI - x.25 Protocol.

·         SUN - Solaris System Administration

·         EMT / Firefighter

·         Member of National / Connecticut Chapters of InfraGard (FBI). 

·         Member of Association of IT Professional

·         Member of Information Security Networks

·         SUN/Oracle Database Administrator

 

DAVID RIZZO

SUMMARY:

Mr. Rizzo is Senior Consultant with over 15 years of experience in Billing and Billing usage Analysis with 6+ years of experience working with CABS Billing.  He has provided expertise for clients including Insight Communications, TeleSciences (now Ventraq) Comcast, Lucent, Teleport Communications Group (AT&T Local), and Bellcore (now Telcordia). 

While at Comcast, Mr. Rizzo was responsible for the installation and maintenance of the CABS systems.  This included the management and validation of the circuit inventory from several carriers (Verizon, ATT) providing Comcast with expanded data and voice capabilities outside the Comcast network footprint as well as facilities to Interconnect Carriers.

Mr. Rizzo also worked at NYNEX and three CLECS, Teleport Communications Group (AT&T Local), Comcast Business Communications, and Insight Communications Inc., providing usage analysis of the Local and Access Data, established PLU, PIU factors and worked with Legal Departments to settle contracts and contract disputes. He is an expert in AMA, working for Bellcore (Telcordia) for 10 years as a Systems Engineer. His responsibilities at Bellcore included AMA Format Administrator, author of the Comptroller’s AMA Format Description (CAFD) and co-author of the TR1100.  Mr. Rizzo is also an expert in the EMI formats and layouts. During his career Mr. Rizzo has written requirements to map several different usage formats to EMI and other proprietary billing formats. While at TeleSciences, he wrote the requirements to provide mapping rules for the Windstream Broadworks and PLEXUS output records into a Unified Record Format (URF). For this project he provided expertise and analysis to convert the URF outputs to AMA/EMI Cabs formats for mediation and billing. 

Mr. Rizzo has represented the interests of multiple companies as a member of the ATIS Ordering and Billing Forum (OBF) contributing to the Billing and Record Exchange and the Next Generation Interconnection and Interoperability Forum (NGIIF) committees.

PROFESSIONAL EXPERIENCE:

Alliance Telecom Solutions                                                                         Current

      CABS Billing Specialist

 Independent Consultant                                                                      2006 – 2010

      Client:  Insight Communications  

TeleSciences, Inc.                                                                               2005 – 2006

      Director, Product Management

Comcast Communications                                                                    2001 – 2005

      Director of Revenue Assurance & Billing Operations

Lucent Technologies                                                                             1998 – 2001

      Technical Manager

Teleport Communication Group (TCG)                                               02/03 – 06/05

      Manager of Revenue Assurance

Bell Communications Research (Bellcore)                                            07/02 – 01/03

      Member of Technical Staff 

 

EDUCATION/TRAINING:

B.S., Business Administration 

      Suffolk University, Boston, MA

Systems Engineer, Certified  

      Lucent Technologies

 

 

MARCEL DE LOREAN

SUMMARY:

Marcel De Lorean has over 20 years of progressive experience in technology solutions serving multinational corporations.  He has specific experience in architecting OSS/BSS solutions requiring integration with existing Telco legacy systems.  Marcel is proficient in understanding Telco operational and business issues and has provided consulting services in the architecture of next generation BSS/OSS environments for telecom carriers.  Experience in this area ranges from recommending solutions to modernizing legacy applications, designing future Telecom Wholesale OSS/BSS architecture, and designing and developing next generation telecom inventory management and order processing roadmap.  He applies sound leadership, business acumen and effective communications skills to drive proven outcomes in the business and technology domains.

PROFESSIONAL EXPERIENCE:

Alliance Telecom Solutions                                                                 11/09 – Present

      Sr. Solutions Architect                                                                 

Unisys New Zealand, Wellington, New Zealand                                   2006 – 11/08

      Sr. Solutions Architect  

Qwest Communications International, Inc., Denver, Colorado               2000 – 2006

      Solutions Architect and Design Lead

Hewlett-Packard Company, Inc. and Agilent Technologies                   1989 – 2000

      Sr. Strategic Technology Consultant/Manager  

 

TECHNICAL EXPERTISE:

Telecom:

  • DSL, VoIP, Hosting, IP, Wireless, Wireline

Methodologies:

  • Tele-Management Forum - eTOM, SID, TAM

  • PSA - Product Service assembly

  • XP SDLC (Extreme Programming), UML, HTML/DHTML Rapid Prototyping 

Technologies and Tools:

  • SOA, J2EE, HTML/DHTML/XML, ESB/Messaging, Web Services/WSDL, JavaScript, DOM, OOA/OOP

  • SQL, HP-UX, Oracle, Windows, Windows Servers, MS IIS, .NET, C++

  • Caliber, Windows, MS Office, MS Project, Adobe/Macromedia Suite (Fusion, Dreamweaver), ProVision Enterprise Business Modeling toolset, Enterprise Architect

Systems:

  • CRM for Wireless Services Order Entry and Mgmt. (J2EE, Selectica)

  • COTS - NetCracker Inventory and Service Order Mgmt. (cluster environment UX/Oracle/Web Logic), Axiom AxiOSS  IM

  • Legacy Telco Systems - CRIS, ICMS

  • Proprietary middleware, BSS and OSS systems

EDUCATION:

Masters in Information Systems

      University of Colorado, Denver, Colorado

 Bachelor of Computer Management Science

      Metropolitan State College, Denver, Colorado